Wat werkt beter, een gezamenlijk weblog of een e-mail discussie? Kathleen Gilroy schrijft erover in discussie met een professor aan de University of Maryland: "One, like all the rest of us, my students now get a lot more email than they used to. Course-related mail gets mixed in with the usual jumble of spam and whatever else. All too easy just to hit the delete key. Two, the blog allows them to see their ideas instantly published on the Web. Email is a closed world, a self-contained loop between the instructor and the other students. With the blog, the fourth wall is always open."
WEBSITE ONTWERP •
KENNIS DELEN •
Inne ten Have
Een oud artikel over het verschil tussen -goedkope grassroot- weblog software en dure CMS (content management systemen) pakketen. Er wordt het bekende voorbeeld aangehaald waarbij de dinosaurus door kleinere en snellere dieren wordt verslagen, of mainframes door de PC. Lees hier
2004-02-26, door Inne ten Have
Leuke link die hierop inspeelt:
In this article I will discuss how you can create a low-cost knowledge weblog (klog) network using free and/or donor supported software. This method is well suited to the stealthy introduction of weblogging as a knowledge management tool. All you need is one server to host the klogs and you can be off and running before senior management has a chance to quash your initiative. Or take credit for it. :)
2004-03-18, door Inne ten Have
KLOG Perfect Pitch Competion
Wie schrijft de beste elevator pitch voor het toepassen van weblogs als KM tool?
1e Prijs Lee LeFever
"First, think about the value of the Wall Street Journal to business leaders. The value it provides is context — the Journal allows readers to see themselves in the context of the financial world each day, which enables more informed decision making.
With this in mind, think about your company as a microcosm of the financial world. Can your employees see themselves in the context of the whole company? Would more informed decisions be made if employees and leaders had access to internal news sources?
Weblogs serve this need. By making internal websites simple to update, weblogs allow individuals and teams to maintain online journals that chronicle projects inside the company. These professional journals make it easy to produce and access internal news, providing context to the company — context that can profoundly affect decision making. In this way, weblogs allow employees and leaders to make more informed decisions through increasing their awareness of internal news and events."
2e Prijs Randal Moss
We service over 10 sets of external and internal constitutes and no one publication can effectively speak to them all. Weblogs empower the people who communicate best with each constituency to do just that. We’ll deliver targeted, customized, and jargon appropriate information from those who know it best, to those who need it most.
Weblogs are an inexpensive, flexible tool for communicating and updating, while engaging the readership in active feedback via the comments. Mining the comments provide us with free voice of the customer feedback that we would otherwise hire focus groups to collect. And with RSS/Atom our information is available continuously in real time.
A calculated implementation of Weblogs could expand our corporate reach by attracting investors to new products, highlighting socially responsible practices, and engaging the local community. This is a priceless opportunity to actively reach out to those who want to know more.
Gedeeld 3e Prijs Michael Angeles
Our company is a few conversations away from being unbelievably great. We have thousands of people holding invaluable knowledge in their heads, but they don’t have the tools to communicate them when and where they need to be—to share and find information and turn knowledge into decisions that have an impact on revenue. They’re holding insular spark plugs of knowledge that are awaiting the connections needed to make things move.
We have at our disposal a way to empower these people to share knowledge on a one to many basis within the company so they can get what they need directly to make decisions now. You’re familiar with that saying, “To ask permission is to seek denial”, right? Well, what we have with weblogs is a way to speed up knowledge flow and increase productivity. If you were to champion enterprise weblogs, I know we’d increase the effectiveness of our knowledge work and blow away the competition.
Gedeeld 3e Prijs Jack Vinson
You've heard of the blogging phenomenon, right? Blogging takes electronic note-taking and writing a step further and enables people to write for an audience, as well as for themselves. Blogs also attract serendipitous encounters with new people through web searches or by recommendations from still other friends. Isn't this exactly the kind of thing we want to encourage with our people?
I recommend that we try blogging within the company for the next six months. The software is inexpensive, and that length of time should get us enough involvement throughout the organization to show some benefits. I would primarily look for increased collaboration and re-work reduction, as more people will be able to participate in the "has anyone done this" conversations. Ideally, we will also see a higher level of general understanding of what is happening in our business, and having our people connected to our business drivers is a good thing.
2004-04-28, door Inne ten Have
The Virtues of Chitchat
A modest proposal for using blogs to keep IT teams and management up-to-date on implementation.
No, it's not a typo. A plog is short for project log like a blog is short for 'weblog' or 'web log.' And plogs start to be used as tools to manage projects, especially in the IT world, as discovered Michael Schrage of the MIT. He reports his findings in an article published by CIO Magazine, "The Virtues of Chitchat".
2004-05-17, door Inne ten Have
Wiki for Group Communication
Gepubliceerd door Ross Mayfield
“We used to have over 100 group emails per day. Now it’s rarely one per week, we’ve saved a month in a four-month software project, and everyone is on the same page…saved us 25% of the time of a four month project,” said Tom Jessiman. “We couldn’t have done it any other way. Otherwise we would have been stuck in endless meetings, trying to keep track of decisions with printouts and lost emails. We always know the latest version, and had archives of older versions. If there was any debate about something, someone would always say — go look at the wiki.”
Is e-mail dead? Discuss!
Something Wiki This Way Comes
2004-06-04, door Inne ten Have
Had an interesting breakfast discussion yesterday with Bud Gibson, a professor at the University of Michigan business school. Bud is developing a collection of student blogs (or "blogosphere") as the infrastructure and publishing medium for an upcoming course. Bud hopes this blogosphere will help his students learn about new technologies (blogs, syndication, and aggregation) and provide them with an opportunity to create content in a new and unfamiliar medium.
Which is all well and good. But our discussion kept veering toward the idea of studying the blogosphere itself: it's a stand-alone information system with all kinds of cool functionality. And Bud and class get to build and observe it from scratch, starting with the very first entry, and watch it grow over the course of a semester.
We rambled on about how much fun it would be to observe patterns in the use of comments, classification, cross-linking between entries, aggregation, and so on. We brainstormed a few metrics that could be tracked longitudinally against the growth of the system's content and usage. And we came up with some fun questions that could be investigated. For example, would a static set of general classification terms lose value as content grew? Would more precise terms be added, or would students naturally rely on other approaches, such as cross-linking, to make the content more accessible?
Lees hier verder...
Gepubliceerd door Louis Rosenfeld.
2004-08-06, door Inne ten Have
Blogs and blogging: advantages and disadvantages
Isn’t it interesting that some of the most significant ‘revolutions’ of the last twenty years have all had to do with writing? How retro is that? First we had email, then webpages, then mobile phone texting, and now blogs. All this reflects a trend whereby the world is becoming more formal in how it communicates. Instead of body language and endless conversations, communication has shifted towards endless words on a screen.
Lees het vervolg
op de site van Gerry McGovern
2004-08-24, door Inne ten Have
What Are the Differences Between Message Boards and Weblogs?
Worlds are colliding, people. Your friendly neighborhood message board is not alone in the online community world any longer.
This year we are celebrating the 25th anniversary of the message board. Since that time, interfaces have improved, email has been integrated, but comparatively little has changed regarding the basic structure and intent of the message board.
However, in the last few years, we’ve seen the arrival of a new set of tools and processes that offer additional opportunities for message board-based online communities. The appearance of weblogs have left many observers, including me, wondering about the differences between the two technologies and how they will be used inside online communities.
Are weblogs really that different from message boards? How?
2004-08-25, door Inne ten Have
Who Do You Trust, The Wiki Or The Reporter?
van techdirt over of je Wiki's nu wel of niet moet vertrouwen.
2004-08-27, door Inne ten Have
Joi Ito points to an ongoing discussion regarding the authority of wikipedia as a source of information and knowledge. The discussion was prompted by an article in the Syracuse Post-Standard that suggests, in part, that wikipedia “take[s] the idea of open source one step too far” by allowing the user to make corrections.
The article has been correctly ridiculed by many, including Mike at Techdirt. In a later posting, he suggests an experiment: why not go to a certain page, insert something provably incorrect, and see how long it lasts.
No matter which side of the debate you find yourself on, this sounds like an interesting experiment. So, I have made not one, but 13 changes to the wikipedia site. I will leave them there for a bit (probably two weeks) to see how quickly they get cleaned up. I’ll report the results here, and repair any damage I’ve done after the period is complete. My hypothesis is that most of the errors will remain intact.
Does that invalidate Wikipedia? Certainly not! If anything, the general correctness and extent of Wikipedia is a tribute to humankind. It suggests the Kropotkin may be right: that the “survival of the fittest” requires that the fittest cooperate. It means that there are very few Vandals like me who are interfering with its mission.
2004-08-31, door Inne ten Have
Why Content Management Fails
So many of the companies I’ve spoken to lately have complained about the content on their Web sites. They say it’s woefully out of date, growing out of control, and generally a complete mess. Almost unanimously, these companies have chosen to solve the problem by handing it to their IT departments.
“Find a way to manage content,” they demand, “and don’t break the bank doing it!” Companies swallow the enterprise software pitch of decentralization. They think that by distributing content creation they’re empowering business units to manage their own areas of the site. They do this hoping that the units can satisfy audience needs without requesting IT help for every little site change.
The CMS Myth
The idea is enticing. Empowered departments of a big enterprise, all publishing content directly to their customers through standard templates. The site continues to grow, but in a controlled way. And these business units have complete control of what is and isn’t online.
Sounds good, but just try putting it into practice. In a report published last year, Jupiter Research uncovered some startling findings. “Of just under 100 companies … only 27 percent of companies surveyed planned to continue using their Web content management systems as they do now.”
So why do these CMS projects almost always fail?
2005-04-15, door Inne ten Have
BBC Interview met Tim Berners-Lee
In August 1991, Sir Tim Berners-Lee created the first website. Fourteen years on, he tells BBC Newsnight's Mark Lawson how blogging is closer to his original idea about a read/write web.
Mark Lawson: ML: I'm interested that at what sense you began to sense the possibilities. You weren't thinking car rental, you weren't thinking blogging, I assume.
Tim Berners-Lee: Well in some ways. The idea was that anybody who used the web would have a space where they could write and so the first browser was an editor, it was a writer as well as a reader. Every person who used the web had the ability to write something. It was very easy to make a new web page and comment on what somebody else had written, which is very much what blogging is about.
For years I had been trying to address the fact that the web for most people wasn't a creative space; there were other editors, but editing web pages became difficult and complicated for people. What happened with blogs and with wikis, these editable web spaces, was that they became much more simple.
When you write a blog, you don't write complicated hypertext, you just write text, so I'm very, very happy to see that now it's gone in the direction of becoming more of a creative medium.
2005-08-10, door Inne ten Have
David Weinberger over KM en bloggen
Hieronder een leuk citaat van zijn weblog
I continue to believe that for many companies the best path to blogging is by using them internally as a knowledge management tool. The dream of KM has been that people will write down what they know.
KM regimes, however, have assumed they would have to discipline people into doing that. Blogs entice people to write down what they know and to share it widely. A project blog or a department blog not only surfaces and shares knowledge, it also makes it searchable and archives it.
And once a company gets used to internal blogs, it's only natural (if anything about a corporation can be said to be natural) to open up some blogs to trusted customers and partners, bringing them into the intellectual bloodstream of the organization. And then why not open some blogs more widely? Thus companies inch their way into the blogosphere.
2006-03-06, door Inne ten Have
An Adoption Strategy for Social Software in the Enterprise
Experience has shown that simply installing a wiki or blog (referred to collectively as ‘social software’) and making it available to users is not enough to encourage widespread adoption. Instead, active steps need to be taken to both foster use amongst key members of the community and to provide easily accessible support.
There are two ways to go about encouraging adoption of social software: fostering grassroots behaviours which develop organically from the bottom-up; or via top-down instruction. In general, the former is more desirable, as it will become self-sustaining over time - people become convinced of the tools’ usefulness, demonstrate that to colleagues, and help develop usage in an ad hoc, social way in line with their actual needs.
Top-down instruction may seem more appropriate in some environments, but may not be effective in the long-term as if the team leader stops actively making subordinates use the software, they may naturally give up if they have not become convinced of its usefulness. Bottom-up adoption taps into social incentives for contribution and fosters a culture of working openly that has greater strategic benefits. Inevitably in a successful deployment, top-down and bottom-up align themselves in what Ross Mayfield calls ‘middlespace’.
Gepubliceerd door Ross Mayfield
op Many 2 Many
2006-03-08, door Inne ten Have
The Good In Email (or Why Email Is Still The Most Adopted Collaboration Tool)
Email as a collaboration tool sucks. Everyone knows this. Everyone says it. Everyone writes about it.
And everyone agrees that its inefficient, it’s chaotic, its silo’ed and its full of spam. Yet, in spite of these shortcomings, we can assume with confidence that email is still the preferred method of ‘collaborating’ and sharing information with others.
Neither the declared “War On Email (spam)” nor the endless-parade-of-collaboration-vendors has seemed to of made a dent in the reduction of emails sent each day. A recent statistic estimated between 32 and 62 billion emails are sent around the world EACH DAY.
So, why are Collaboration Software Vendors (Central Desktop included), keen on vilifying email and so quick to promise a practical alternative to the chaos of email? And, if the vendor's software is so much better than email, than why do users revert back to email as soon as they hit a snag in the system? Why do users refuse to adopt collaboration software?
In short, why do we love our email?
- Email is Easy To Understand
- Email is Universal
- Email is Accessible from Anywhere
- Email Can Be Personalized
- Email is Manageable/Configurable
- Email is Searchable
- Email is In Your Face
- Email Just Works
Gepubliceerd op Central Desktop Blog
(organize, share, collaborate)
2006-04-04, door Inne ten Have
The Bad In Email (or Why We Need Collaboration Software)
The single worst trait of email is that it’s silo’ed.
What I mean by silo’ed is that email traps information into personalized, unsharable, unsearchable vacuums where no one else can access it - the Email Inbox. Think of your Email Inbox as a heavily fortified walled garden. Not mentioning the difficulties many have accessing their Email Inbox outside the corporate firewall, the Email Inbox contains a hodgepodge of business, personal and private information that most people do not want to share with others.
For many folks, the Email Inbox contains their most intimate secrets all mashed together into a single location: business correspondences, contracts, proposals, reminders, tasks, love letters, indiscreet online purchases, dirty jokes, pictures of your spouse (and kids), time-wasting games, inappropriate messages from co-workers and friends and lets not forget spam.
I think its obvious that silo’ed data is devastating to team productivity. The snowballing effects of silo’ed data can debilitate even the strongest of project managers.
Here is the progressive snowballing effect of silo’ed data...
Wederom gepubliceerd op Central Desktop Blog
(organize, share, collaborate)
2006-05-02, door Inne ten Have
The time has come to ditch email
Back in 1972 a new form of communication known as email was born. It was a practical implementation of electronic messaging that was first seen on local timeshare computers in the 1960s. I can only imagine how much fun and revolutionary it must have been to use email in those early years, to have been at the bleeding edge of the curve.
Almost ten years later, in November 1981, thereby inventing the foundations of the Simple Mail Transport Protocol (SMTP) - a proposal that would revolutionize email again. Since that time, email has become as important an invention to the world as the telegraph and the telephone, and it has long been synonymous with the internet itself.
Twenty five years later, we still use essentially the same protocol. And email is a terrible mess. It's dangerous, insecure, unreliable, mostly unwanted, and out-of-control. It's the starting point for a myriad of criminal activity, banking scams, virus outbreaks, identity theft, extortion, stock promotion scams, and of course, the giant iceberg of spam.
Gepubliceerd op The Register
door Kelly Martin van Security Focus
2006-06-03, door Inne ten Have
Is IM better for brainstorming?
According to a paper in the latest edition of the journal Computer Standards & Interfaces, the answer is yes. It seems that teams that collaborate using a instant messageing software like MSN messenger or GoogleTalk generate more ideas than those who reply on email instead.
GEEF ZELF COMMENTAAR OP DIT ARTIKEL
Researchers from the University of the Pacific in California, US, National Chung Cheng University in Taiwan and Miami University, US, decided to investigate the issue because IM usage is growing so rapidly in the workplace and they wanted to know what consequences this might have for the way organisations work.
Gepubliceerd op New Scientist
2007-01-06, door Inne ten Have